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Privacy Policy

Home>Privacy Policy

Privacy Policy


Privacy Policy

Astro Hospitality has put together the following privacy statement to display Astro Hospitality’s commitment to provide privacy. This document will display the policies Astro has put in place to protect customers during information gathering practices. 



1. USE OF YOUR INFORMATION 
Astro does not sell or rent your personal information to third parties. We will only release account and other personal information if we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Astro, our users, or others. We are required to disclose a limited amount of information with other people, including: Astro staff, Business advisors, Credit referral agencies Website and credit card security. 

2. EMAIL 
It is the policy of Astro to send our members emails throughout the purchasing process and other Newsletter emails they elect to receive. Further, it is our policy to immediately remove any member from any mailing list upon the member's request. In addition, Astro will send out promotional material to its Newsletters subscribers promoting material related to Astro. We do use email as a means of receiving feedback from our members, and we encourage you to email us with your questions or comments.
  
3. EMAILING TOOLS 
Astro provides tools on its website to tell a friend about products. These tools must not be misused in any way to send spam or other content which would violate our Privacy Policy or Terms and Conditions. We do not permanently store, sell, or rent these email messages or the email addresses. 

4. MEMBERSHIP REGISTRATION 
Our site's registration form requires you to provide us contact information and may also require demographic information. Your contact information may be used to contact you when necessary.
  
5. UPDATING YOUR PERSONAL INFORMATION 
Astro provides you with ways in which you can alter your personal data on this website, including changing your email address, password, phone number, etc. 

6. DELIVERY ADDRESS DETAILS 
Astro enables you to save one delivery address which we will store against your profile. When you buy an item you have the option of entering a new delivery address which must be your own. 

7. CONTROL OF YOUR PASSWORD 
You are responsible for all actions taken with your user name/ email address and password. Therefore, we do not recommend that you disclose your Astro password to any third parties. If you choose to share your user name/ email address and password or your information with third parties, you are responsible for all actions taken with this information and therefore you should review that third party’s privacy policy.

8. CREDIT CARD SECURITY 
We work diligently to protect the security of your personal information, including credit card information. Your credit card details do not get processed or transmitted through or via Astro’s website; all transactions are processed through a secure payment service provider. Astro uses Direct Payment Solutions (DPS) to provide this service. DPS hosts and manages the payment page. All transaction sessions are stored and processed in encrypted strings. Your credit card details are not held by Astro and cannot be accessed by Astro staff. However, they may be held by Direct Payment Solutions (DPS).
  
9. COOKIES 
Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our Web site. We use cookies to improve the user experience. Cookies are widely used on most major Web sites. Astro mostly uses "session" cookies, which are removed from your computer 20 min after you leave Astro Website. A second cookie is placed on your computer (if you choose) for Astro to remember you, this cookie is intended to remain forever. These are used so our website can remember that you have logged in already and prevent you doing so more frequently. 

10. OTHER INFORMATION WE COLLECT 
We collect and use additional information to carry out internal research on our users demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address. If you send us personal correspondence, such as emails, live chats or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
  
11. MEMBERSHIP REMOVAL 
If you wish to have your registration removed from our directory for any reason, simply send us an email requesting to be removed. 

12. ACCESS AND REMOVAL OF INFORMATION 
You have the right to access, change and delete personal data that you provide Astro as part of your subscription. You can exercise this right at any time by following the links in Astro mails to our preference centre or please contact us. When you request changes to your Astro subscription, it can take up to five days for changes to take effect. 

13. UPDATES TO OUR INFORMATION PRACTICES 
From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at Astro. If you have any questions about our privacy policies or any other matter, please email sales@astro.net.nz