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The Hotel Dispenser Movement Part 4

Home>The Hotel Dispenser Movement Part 4

The Hotel Dispenser Movement Part 4

Hotels globally are making the bold move to bathroom dispenser systems to reduce plastic waste, is your hotel is looking to do the same?
It's loud and clear that dispensers are becoming more and more common in the hotel guest room, if your hotel is looking to join this global movement it's important you choose a system which is both efficient and doesn’t impact negatively on the guest experience.

In an article written by traveller Gary Leff a seasoned traveller, he expresses 5 concerns as a guest about hotels moving to bathroom dispensers from individual bottles and tubes. In this blog series, we will unpack his concerns about dispensers, and how we can address them to arrive at an equilibrium between great guest experience and a positive impact on our planet.

The fourth concern Gary Leff raises in his article is Availability. 

From Gary’s experience often the dispensers aren’t refilled, which then adds a huge frustration to the guest experience when this happens. Remember eliminating frustrations is crucial to creating a great guest experience. The easier you make it for your housekeepers to ensure the dispensers are refilled the less likely your guests will experience their dispenser running out, in fact, it should be so easy that it is almost impossible for them not to get checked. Choose a system that makes it is easy for your housekeeping team to view the liquid level, so they can see at a glance if there is enough product for your guests. 

Reliability is also a concern amongst travellers. With many dispenser systems having moving parts such as pumps, the reality is they will break down sometimes and we never know when this might happen but as we know these things can happen at the most inconvenient times. Like when your guest has just checked in at 1:00 am after a long-haul flight and their shampoo dispenser breaks leaving them highly frustrated.

Systems such as the smart care and press and wash that have a viewing pane or are slightly transparent which 
means your housekeeping team can see the level of liquid in the dispensers and can see when they need to be replaced. Your hotel needs a system that is reliable and easy to service. By using a system with no moving parts or maintenance requirements such as the Smart Care and Press & Wash dispenser systems, this eliminates frustration for your guests and makes it easier for your staff to maintain.


Learn more here


Learn more here