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Guest Experience

The Hotel Dispenser Movement Part 5 | The Experience

“It’s not a premium experience” Gary mentions. We 100% agree that small individual bottles and tubes are the ultimate for the guest experience however as we know the downfall is the negative impact on the environment.

The Hotel Dispenser Movement Part 4 | Availability

From experience often the dispensers aren’t refilled, which then adds a huge frustration to the guest experience when this happens. Remember eliminating frustrations is crucial to creating a great guest experience.

Top 5 Hotel & Motel Trends in 2021 & Beyond

As we start 2021 New Zealand's hospitality industry is bouncing back from COVID-19 by implementing innovative trends that will evolve how hotels and motels operate in the future. If you want to get the keys to profitability and providing a superior guest experience check out our recent article.

Astro Hospitality Webinar

We held our first webinar to help our clients through this challenging COVID-19 crisis. Watch the recording here.

100% FREE 15-20min webinar, covering strategies for a proactive & positive approach for NZ Accommodation Providers in these challenging times, during COVID 19.

Simply fill in your email address and we'll email you a link to view the recording of this webinar.

Introducing Ascolia Trolleys

We are delighted to be launching a beautiful new range of housekeeping and room service trolleys from Ascolia in Belgium. The range includes trolleys for housekeeping, laundry, room service and Mini Bar.

The Hotel Dispenser Movement Part 1

In an article written by traveller Gary Leff a seasoned traveller, he expresses 5 concerns as a guest about hotels moving to bathroom dispensers from individual bottles and tubes. The first concern Gary raises is Authenticity, is what it says on the bottle true to the product inside?

New Zealands First and Only Hotel Showroom is Now Open!

New Zealand's First Hotel Showroom officially opened on the 7th of November, this space is purely dedicated to the hotel industry and is one of a kind!